Terms of service
Terms of Service
Last Updated: July 2, 2025
Overview
Welcome to Hilt & Stone.
Throughout these Terms, the words “we,” “us,” and “our” refer to Hilt & Stone. We operate this website, online store, and related services to provide customers with a curated shopping experience featuring premium apparel and lifestyle products.
Our store is powered by Shopify, which enables us to securely provide ecommerce services, payments, fulfillment, and related functionality.
These Terms of Service (“Terms”) govern your access to and use of our website, products, services, content, and features. By visiting, using, or purchasing from Hilt & Stone, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms or our Privacy Policy, please do not use our Services.
1. Eligibility & Account Access
By using our Services, you confirm that you are at least the age of majority in your state or province of residence or have permission from a parent or legal guardian.
You agree to provide current, accurate, and complete information when placing orders or creating an account, including billing, shipping, and payment information.
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account.
Accounts may not be transferred, sold, or shared without our written permission.
2. Product Information
We strive to display products, colors, designs, and details as accurately as possible. However, actual colors and appearance may vary depending on your device settings, screen calibration, and lighting conditions.
Due to the nature of print-on-demand apparel and digital product photography, minor variations in print placement, texture, or garment color may occur.
We reserve the right to:
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modify product descriptions or pricing
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discontinue products at any time
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limit product quantities or availability
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refuse orders at our discretion
3. Orders & Acceptance
Submitting an order constitutes an offer to purchase.
All orders are subject to acceptance and availability. Hilt & Stone reserves the right to cancel, limit, or refuse any order for any reason, including suspected fraud, pricing errors, inventory issues, or unauthorized reseller activity.
Orders cannot always be modified or canceled once submitted due to fulfillment processing timelines.
If an order is canceled or modified, we will attempt to notify you using the contact information provided during checkout.
All returns and exchanges are subject to our Refund & Return Policy.
Products purchased from Hilt & Stone are intended for personal use only and may not be purchased for resale without written permission.
4. Pricing & Billing
All prices displayed on our website are subject to change without notice.
Unless otherwise stated, prices do not include taxes, customs duties, import fees, or shipping charges.
You agree to provide valid and current payment information for all purchases and authorize us to charge your selected payment method for all applicable charges.
By submitting payment information, you represent that:
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you are authorized to use the payment method provided
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the information submitted is accurate and complete
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you will pay all charges incurred through your account
5. Shipping & Delivery
Shipping and delivery times are estimates only and are not guaranteed.
Hilt & Stone is not responsible for delays caused by:
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shipping carriers
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weather conditions
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customs processing
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carrier disruptions
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incorrect shipping information
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events outside our control
Risk of loss and ownership transfers to you once the package has been delivered to the shipping carrier.
6. Intellectual Property
All content available through our Services — including logos, artwork, graphics, designs, product imagery, text, videos, branding, and website content — is the property of Hilt & Stone or its licensors and is protected under applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, resell, or commercially exploit any portion of the Services or our content without prior written permission.
Hilt & Stone trademarks, logos, slogans, and designs may not be used without authorization.
7. Third-Party Tools & Links
Our Services may include access to third-party tools, integrations, or external links.
These services are provided “as is” and “as available” without warranties or guarantees from Hilt & Stone.
We are not responsible for:
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third-party websites
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external content
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third-party products or services
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privacy or security practices of external providers
Your use of third-party services is at your own discretion and subject to their respective terms and policies.
8. Shopify Platform Relationship
Hilt & Stone is powered by Shopify.
While Shopify provides the ecommerce platform used to operate our store, all purchases, transactions, and customer relationships are directly between you and Hilt & Stone.
Shopify is not responsible for:
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products sold by Hilt & Stone
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customer support issues
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refunds or exchanges
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damages or losses related to purchases
By using our Services, you release Shopify and its affiliates from claims related to transactions made with Hilt & Stone.
9. Privacy
Your use of our Services is subject to our Privacy Policy.
By using our website, you acknowledge that certain information may also be processed by Shopify and related service providers in order to provide secure ecommerce functionality, analytics, fulfillment, and payment processing.
10. Reviews, Feedback & User Content
If you submit reviews, comments, suggestions, images, feedback, or other content (“Feedback”), you grant Hilt & Stone a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for marketing, operational, or promotional purposes.
You agree that your Feedback:
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does not violate any law or third-party rights
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is not misleading, abusive, or unlawful
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does not contain malicious code or spam
We reserve the right to remove content at our discretion.
11. Errors & Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to:
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pricing
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product descriptions
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shipping details
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availability
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promotions
We reserve the right to correct errors and update information at any time without prior notice.
12. Prohibited Uses
You may not use our Services:
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for unlawful purposes
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to violate intellectual property rights
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to distribute spam or malicious software
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to interfere with website security or operations
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to scrape, crawl, or harvest data
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to impersonate others
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to engage in fraudulent or abusive conduct
Violation of these Terms may result in suspension or termination of access to our Services.
13. Disclaimer of Warranties
All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that:
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the Services will be uninterrupted or error-free
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product colors will appear identically across devices
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all defects or issues can be corrected immediately
To the fullest extent permitted by law, Hilt & Stone disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of Liability
To the fullest extent permitted by law, Hilt & Stone and its affiliates, employees, contractors, service providers, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:
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use of our Services
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inability to use our Services
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purchases made through the website
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delays, errors, or interruptions
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lost profits or data
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
15. Indemnification
You agree to indemnify and hold harmless Hilt & Stone, Shopify, and our affiliates, employees, partners, and service providers from any claims, liabilities, damages, costs, or legal fees arising from:
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your violation of these Terms
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misuse of the Services
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violation of any law or third-party rights
16. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the jurisdiction in which Hilt & Stone operates, without regard to conflict of law principles.
17. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes become effective immediately upon posting to the website unless otherwise stated.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
18. Contact Information
Questions regarding these Terms of Service may be directed to:
